webMethods

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Reaching the SOA Tipping Point

The core benefits that Service-Oriented Architecture (SOA) promises–cost reduction, increased business visibility, business empowerment, and greater business agility–are becoming increasingly understood and sought after, but the fact remains that many organizations are still struggling with various challenges in the early stages of their SOA initiatives. Many such challenges are organizational and political, and as a result, many well-meaning SOA initiatives have devolved into stopgap measures and political compromises. Such projects risk failure, delays, and cancellations.

To avoid such pitfalls, it’s increasingly important for organizations to take a pragmatic approach to SOA adoption that achieves business goals under the radar, building momentum and business value iteratively. For architects who are fed up with the status quo of IT and can see the big picture of the SOA value proposition for their organizations, taking such a pragmatic approach can be the most effective way to achieve the SOA tipping point, where the organization as a whole comes to accept and value SOA as mainstream across their organizations.

Practical SOA: Insurance

Presentations from ZapThink’s Practical SOA for Insurance event on May 16, 2008. Presented as a 232-slide PowerPoint in pdf format (large file). Agenda as follows:


Session title Time Details
Welcome &SOA Adoption Trends in Insurance 08:30-09:30 Presenter: Jason Bloomberg, ZapThink, LLC

  • What are current, worldwide SOA adoption trends?
  • How is SOA impacting the Insurance industry?
  • As Insurance companies face significant market-shaping challenges, how will IT be able to respond to those challenges through SOA?
  • How can Insurance companies learn from other sectors with regards to SOA adoption?
  • What is a practical SOA roadmap for the Insurance industry?
Industry Standards Based SOA: Using Standards to Jump Start SOA Projects 09:30-10:00 Presenter: Frank Neugebauer, Sr. Enterprise Architect, ACORD

    The ACORD Corporation is embarking on a new way of developing standards that incorporates a model-driven approach based on five facets; business dictionary, component model, service maps, information model, and capability model. Each facet builds and leverages the other but more importantly, each can be used to provide a foundation of SOA projects. This session outlines how ACORD standards – specifically the ACORD Standards Framework – can be used to jump start SOA projects.

  • Learn how ACORD standards can jump start SOA component design.
  • Learn how ACORD standards can jump start SOA process design.
  • Learn how ACORD standards can serve as the foundation for insurance Web Services.
Coffee Break 10:00-10:15
Case Study in SOA: Insurance Industry 10:15-11:00 Presenter: Benjamin Moreland, Director, Foundation Services, The Hartford

The Hartford, through their SOA Maturity Model, created a long-term SOA strategy as part of the EA program in 2003. This has allowed them to build a strong foundation, implement effective SOA governance and continue to leverage successful deployments of platforms, services and standards. This presentation will describe the Maturity Model used, lessons learned and benefits that The Hartford has experienced the last 5+ years.

  • Think strategically, act tactically
  • SOA must be planned
  • SOA without governance will fail
The 3 C’s of SOA and Integration Quality: Complete, Collaborative, Continuous 11:00-12:00 Presenter: Chris Kraus, iTKO LISA Product Manager

Enterprises are rapidly reaching the Tipping Point of increased change and complexity in IT. While the industry has developed agile tools for integrating and leveraging new and existing technologies — our ability to ensure quality must keep up with the pace of change that business drives. Quality must be baked into the entire lifecycle of the application, from design time, to change time and runtime, and not relegated to a pre-production “acceptance” phase. This presentation will provide practical examples for how developers and QA teams can work together to test and validate SOA workflows that span multiple application tiers, from the web UI, to services protocols, messaging/ESB frameworks, and implementation layers.

  • Ensuring complete, collaborative and continuous quality to support SOA design, development and governance
  • Identifying points of Risk in SOA and integration projects
  • Methods for implementing testing processes at every phase of the application lifecycle
  • Gaining participation and buy-in for quality across the extended organization
Lunch Break 12:00-13:00
  • Enjoy a gourmet lunch and network with your peers
Leveraging Pre-Built Services to Accelerate Your SOA and Deliver Value to Your Business 13:00-14:00 Presenter: Chris Connell, SVP Services, SEEC

    Learn how leading insurance carriers are taking a practical approach to SOA by leveraging pre-built SOA components to accelerate their SOA through the creation of shared services layer to rapidly meet the needs of their business. Hear how services common to Agent Enablement, Customer Self Service and CSR Enablement can be used – and re-used and how a number of carriers are delivering on the promise of SOA in less time and with less cost.

  • Pre-built, standard based components are accelerating SOA initiatives across insurance and delivering significant value to the business.
  • A shared service layer of common and industry specific components rapidly enables carriers to break down the silo’s associated with legacy systems and achieve interoperability.
  • Leveraging pre-built services takes costs out of IT initiatives and provides a consistent, lower total cost alternative – enabling carriers to do more with less.
Changing Mainframe SOA Economics 14:00-15:00 Presenter: Dan Finerty, Director, Product Marketing, DataDirect Shadow

    Survey the broad expanse of the insurance industry and change is everywhere. Mergers, consolidations, new markets, new competition – issues that demand organizations increase their business agility or face obsolescence. Once dominant with superior mainframe technologies, insurance carriers are increasingly turning to SOA and Web services to expand the interoperability of their legacy infrastructures. This presentation tackles the economics of mainframe SOA and how new technologies can dramatically impact how the Insurance industry exploits mainframe technologies as an enabler for future growth.

  • Find out about the latest SOA Methodologies and Best Practices
  • Improving architectural skills and methods for SOA
  • Moving SOA past the Web Services stage
  • Determining, calculating, and realizing a Return on Investment for SOA
Coffee Break 15:00-15:15
The role of Identity in SOA deployments 15:15-16:00 Presenter: K. Scott Morrison, Layer 7 Technologies

  • Service Oriented Architecture (SOA) is the new deployment model for Enterprise Architecture. SOA however extends the enterprise and its transactions beyond traditional security boundaries. This has the unintended effect of bringing the issues of identity, privacy, and governance to the fore.
  • Technologies such as WS-Trust, WS-Policy, XACML and SAML, have been developed to solve the technical aspects of these issues. In order to properly manage them, however, SOA deployments need to implement a policy layer that decouples the business logic from the rest of the infrastructure.
  • This talk will introduce the problem in the context of a case study for distributed data management, and will present the concepts of a Policy management layer, along with an introduction to the various technologies involved.
SOA Infrastructure: Laying the Foundation for IT Productivity 16:00-16:45 Presenter: Franco Castaldini – Director, SOA Product Marketing, Software AG

    Laying an enterprise-class foundation provides your enterprise with a structured and scalable platform to grow your SOA. With so many architectural and technological options to consider, what is the right infrastructure required for successful SOA adoption. You’ll hear how leading companies have implemented their SOA infrastructure, what did they implement to provide IT with greater productivity and responsiveness.

  • Architectural Do’s and Don’ts for SOA
  • What’s critical to a successful SOA implementation
  • Case studies on successful SOA deployments

Leveraging SOA for Agile Business Processes

Enterprises around the world are facing a momentous transformation, as they move away from traditional, inflexible approaches to leveraging information technology (IT) resources to a more agile way that helps to improve business process. This transition from an aggegration-centric view of technology that leads to brittle assemblages of heterogeneous assets to the composition-centric view that positions IT resources as flexible services that the business can compose together to support and manage flexible processes heralds a new era of value to organizations. Underpinning this transition is the move to Service-Oriented Architecture (SOA), which provides best practices for organizing IT resources to enable organizations to better leverage business change.

More on the SOA Governance Thing

I had a few good responses to my blog post on SOA Governance.

The purpose of the post was to define the patterns found in SOA Governance tools, and it is indeed okay to define those patterns. Not sure it’s “dangerous,” just adds clarity for those looking at these tools. In essence, that was the purpose of the post. I should have been clearer about that.

Read more at: InfoWorld

Opportunity Knocks, SOA Consultants Answer

Last year, ZapThink’s Ron Schmelzer sounded warning bells about a looming enterprise architect “drought” which could derail many SOA efforts. He noted that there “is a significant demand in the marketplace for experienced SOA talent,” and “a burgeoning of SOA consulting companies that offer kick-start approaches to SOA in which they supply the experienced architects and their customers supply the heavy-lift labor to implement the services.”

Read more at: SOA in Action Blog

ZapThink Podcast: Practical SOA Frankfurt Sneak Peek

Special ZapThink “Sneak Preview” Podcast for January 8, 2008 features:

Ron Schmelzer, Managing Partner, ZapThink

Ingo Arnold, Enterprise Systems Architect, Novartis Pharma AG

Wolfgang Otto, Principal Systems Engineer, BEA Systems

Florian Mösch, Vice President Enterprise Integration & Architecture, T-Mobile Deutschland GmbH

Jason English, iTKO, iTKO

Dr. Waldemar Lohrer, Senior Berater, Swiss Life

Tim Hall, SOA Center Product Management, Hewlett-Packard

Lars Drexler, VP Sales Enablement, Software AG

Listen to this Podcast and you will get a “Sneak Peek” at what all the presenters will be speaking about at our Practical SOA event in Frankfurt, Germany, on January 15, 2008.

How to Define a Business Service

How to define a Business service is a pervasive and critical question that is essential to the success of any Service Oriented Architecture (SOA) initiative. SOA projects can consist of too many moving parts causing confusion on what to use, reuse, or leverage. It then becomes the challenge of the architect to reduce this confusion by identifying the proper best practices for defining Services properly to meet the business goals set out for them.

Such practices include a variety of approaches. Architects can define a Service:

  • in the context of business processes
  • in the context of existing assets leveraging the business, information that the Service is expected to send or receive
  • in an iterative fashion that delivers business value and decreases risk.

Combined with SOA governance processes that alleviate the challenges with managing too many moving parts, the architect will have the necessary best practices to manage the art and science of Service definition and accelerate SOA adoption.

The Next SOA Vendor to Be Acquired!

This blog asks “Who are the SOA centric companies that have not yet been acquired?” as if they are the ugly ducklings of the SOA dating game no one wants to marry.

Joe McKendrick also writes about this subject in his April 19, 2007 dated blog entry entitled “The incredible shrinking SOA vendor pool: good or bad?” referring to David Linthicum’s opinions: “Dave Linthicum, who has been involved in plenty of IT vendor acquisitions, has been keeping tabs on the churning SOA vendor space, and estimates that anywhere between three to four dozen SOA specialty vendors have been acquired in just the last couple of years. Isn’t that a good thing? For the investors in these companies, yes. But for SOA innovation, no, Dave says. In fact, we may be losing our competitive edge in SOA as a result.”

Read more at: Sys-Con

SOA Implementation Best Practices

The role of SOA is to provide an architectural approach that supports an organization’s ability to support ongoing business change in the face of a heterogeneous environment. However, since SOA does not introduce a new programming language or runtime environment, organizations must implement code that underpins and exposes a Service interface somehow. Since implementation matters to computers as much as architecture matters to people, it makes sense to consider the runtime environment of the implementation to be a good place to coordinate Service interactions.

When looking at the technology buying patterns in the world of SOA, there is one common thread. The influence of the larger SOA vendors is very much a force in the market today. Within this context, and given continued consolidation, confusion, and change in the SOA marketplace, organizations should make a careful evaluation of the various vendor offerings that support SOA implementations. The consolidation of SOA implementation capabilities has yielded a collection of vendors offering the new solution stack: the “SOA Platform”.

When comparing vendors, it is important to verify how their products and services address both parts of the lifecycle. If the vendor’s own products or services address the full lifecycle, what is their strategy for interoperating with other vendors whose products or services fill the gap? Are vendor platforms just an amalgam of acquired, partnered, and separately developed technologies, or do they represent a cohesive collection of agile SOA infrastructure that supports the widest range of SOA capabilities? This report aims to identify SOA platform vendors and help make the evaluation using the above criteria.

Defining a Business Service

Pointers for how to define a business Service, including a discussion of Service granularity and the business Service abstraction. Presents a clear distinction among Service implementation, Service interface and abstracted Business Service.

Presented at a Software AG Webinar on October 24, 2007.

16-slide PowerPoint in pdf format.

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