ZapThink: Client-side Web Technologies Inadequate to Meet Evolving Needs of Web Services

ZapThink: Client-side Web Technologies Inadequate to Meet Evolving Needs of Web Services
New Class of Rich and Smart Clients Evolving to Solve Next-Generation Computing Needs

WALTHAM, Mass.–(BUSINESS WIRE)–March 3, 2004–The Internet and Web have provided immense scalability and manageability benefits to computer users for a decade now, but at a price – poor support for rich interactivity. Now, companies are increasingly demanding a rich set user experience capabilities that include visual interactivity elements and instant access to information, interaction with distributed and remote applications, and integration with local desktop applications. ZapThink concludes in its report entitled “Rich and Smart Clients for Service-Oriented Architectures (SOAs)” that today’s Web technologies are wholly inadequate to meet the needs of emerging standards-based, loosely coupled, distributed applications.

“Simply put, today’s corporate portals must move beyond Web-based thin client technologies,” said Ronald Schmelzer, senior analyst with ZapThink. “Rather, companies must leverage the power of Web Services and Service-Oriented Architectures to offer rich clients that provide deep interactivity, yet retain the scalability and manageability benefits that browsers provide.”

ZapThink’s report analyzes a new class of rich client vendor offering and several approaches to providing rich clients that in part rely upon SOAs to provide the optimal combination of rich user interaction and low cost of ownership through standards-based distributed computing. The report identifies the windows of opportunities as well as market growth predictions for new entrants and incumbent vendors.

Other key findings of the report include:

• Rich clients will supplant portals as the primary interface to Web Services and Service-oriented functionality in the enterprise by the end of 2007.
• The total opportunity for rich clients for SOAs is over $923 million by 2010.
• The window of opportunity for new entrants in the rich client market will start to wane with the release of the Microsoft Longhorn update of windows in the 2006-2007 timeframe.
• The increasing adoption of sometimes-connected devices, mobile computing, asynchronous computing, and e-Forms will mandate widespread and rapid adoption of rich clients.

The report, available on ZapThink’s website at www.zapthink.com, discusses several companies, including Adobe (NASDAQ: ADBE), Altio, Apple, AT&T, Citrix, Curl, Cysive, DreamFactory, FileMaker, Focus Solutions, General Interface, Harmonia, Hewlett-Packard, IBM, JackBe, Kinitos, Laszlo Systems, Lucent, Macromedia (NASDAQ: MACR), Microsoft (NASDAQ: MSFT), Motorola, Mozilla, Nexaweb, Novell (NASDAQ: NOVL), Oracle, Plumtree, RatchetSoft, SAP, SCO Group (NASDAQ: SCOX), Siebel, Softricity, TiVo, Vignette, and Vultus.

Read more at: ZapThink Press Release

Rich and Smart Clients for Service-Oriented Architectures

Companies originally moved to adopt standards-based technologies like those underlying the Web and the Internet as a way to achieve distributed computing functionality at a very low total cost of ownership. However, these companies had to forego many of the user interface and productivity advantages that other distributed computing methods, such as traditional client/server applications, used to give them. As a result, companies continue to struggle to address the issue of how to realize the benefits of rich clients in conjunction with the benefits of distributed, low-cost applications.

While companies have long delivered application functionality to Web browsers, users are now coming to expect increasingly greater interactivity from this presentation tier. They are demanding a set of rich user experience capabilities that include visual interactivity elements and instant access to information, interaction with distributed and remote applications, and integration with local desktop applications. Businesses today want to gain the operational and cost advantages of Internet and Web Services technologies, but don’t want the limitations that Web browsers impose on user interfaces.

This report discusses and analyzes approaches to providing the optimal combination of rich client interaction and low-cost interaction through standards-based distributed computing. In addition, this report will present an approach to designing SOAs that appropriately abstract presentation layer considerations and enable users to choose the user interfaces that are most appropriate to their business needs without having to change any underlying business logic.

Presentation-Layer Web Services

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ZapNote: Cysive

With each step in the evolution of computing, we have reduced the complexity of connecting back-end systems in a cohesive manner. However, there has not been a commensurate improvement in the quality of our access to these applications through devices such as the web, PDAs, cell phones voice, and handhelds. Cymbio Interaction Server, by Cysive, aims to solve this problem by delivering a multi-channel interaction server that aims to present a universal "interaction tier" in which Web Services from any source can be consumed, and then appropriately delivered to the correct end destination, whether desktop, mobile device, voice server, or another back-end system.

SOA Tools & Best Practices

From its inception through 2002, the primary application for Web Services in the enterprise was to simplify point-to-point integration between systems, thereby reducing the cost of integration. This application of Web Services, however, only scratches the surface of the true potential of Web Services — enabling companies to build agile business processes and IT systems that can respond to change through the use of loosely coupled, standards-based Service-oriented architectures.

The business value of such architectures in terms of the business agility they provide is substantial, but as of early 2003, only a few early adopter enterprises have built such architectures, partly because few tools for building Service-oriented architectures are available on the market, and furthermore, there is little understanding of the best practices companies should follow to build such architectures. This report seeks to clarify the requirements for realizing the value of Web Services by providing a set of emerging best practices as well as an analysis of the tools that are currently available for building Service-oriented architectures.