The ZapThink 2020 vision was written to pull together multiple trends and delineates the interrelationships among them. Ultimately, the IT department of 2020 will not be about hands-on technology, but about governance, Jason explains. “One of the most closely related trends is the increased formality and dependence on governance, as organizations pull together the business side of governance (GRC, or governance, risk, and compliance), with the technology side of governance (IT governance, and to an increasing extent, SOA governance). Over time, CIOs become CGOs (Chief Governance Officers), as their focus shifts away from technology.”
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