Once companies successfully address the challenge of Service-orienting their critical systems, they are still faced with the challenge of delivering those Services to the widest set of Service consumers. It is clear that at some point all organizations will have to grapple with handling heterogeneous Service consumers as well as Service producers.

Webalo’s User Proxy Server (UPS) focuses on solving this problem by providing a user interface abstraction layer that intermediates between task-oriented processes requiring human intervention and user interface devices. The UPS enables companies to deliver the value proposition of Service-Oriented Architectures to disparate, heterogeneous consumer devices through a user proxy that abstracts user interface capabilities as Services and provides a user context across multiple Service interactions.