Jason Bloomberg, analyst with ZapThink LLC in Waltham, Mass., says one way to make sense of it is to separate the players into active and passive managers. “Amberpoint and Confluent are two of the better-known active management vendors,” he explains. Active management software is able to exert some control over the XML messages it monitors.

Swingtide and Service Integrity are passive players. “These guys just sit there and sniff,” says Bloomberg: “They listen to the XML going by and create reports and alerts.”

Read more at: Intelligent Enterprise